Technical Support Manager – Australia
Pulford Air & Gas - 26th May 2025
Location: Arndell Park, NSW | Department: After-Market | Full-Time
Join Pulford Air & Gas, an ELGi company, as our next Technical Support Manager—a pivotal role supporting the technical excellence of our ELGi Air Compressor products and services across Australia.
This role is ideal for someone with a strong engineering background, a passion for developing people, and a drive to make a real impact across national service and dealer networks. Reporting directly to the Managing Director, you will play a critical role in enhancing service capability, delivering expert product support, and driving aftermarket growth.
Key Responsibilities:
- Provide expert on-site and remote technical support to ELGi service teams and authorised dealers
- Drive technical training programs to uplift the skills of internal and external service teams
- Collaborate to improve customer satisfaction and optimise after-market service delivery
- Assist in implementing strategies that grow revenue and support business targets
- Promote safety and compliance standards across all technical operations
What We’re Looking For:
- Degree-qualified in engineering or a related technical field
- At least 5 years’ experience in a similar technical role within industrial products or services
- Prior experience with ELGi Air Compressors is highly regarded
- Strong technical knowledge of compressor systems (or similar mechanical systems)
- Proven ability to train, influence, and support service and sales teams
- Willingness to travel extensively across Australia
Why Join Us?
Pulford Air & Gas is part of the ELGi global family—one of the world’s leading air compressor manufacturers. In 2025, we’re proud to be celebrating 100 years of serving Australian industry. You’ll be part of a committed and collaborative team that values service excellence, continuous learning, and genuine customer care.
Applications close in 28 days
If you're ready to drive service quality and make a real impact, apply now by sending your resume to [email protected]